STIMPT Legal Information & Policies

1. TERMS OF SERVICE

1.1 Service Description

STIMPT ("we," "us," or "our") provides AI digital marketing courses and AI agent services through our platform at www.stimpt.com. Our primary offerings include:

STIMPT AI PMC Course: Comprehensive digital marketing training program

AI Agent Services: Custom AI solutions for business automation

Educational Content: Blogs, tutorials, and supplementary materials

Mentorship Programs: Expert guidance from industry professionals

1.2 Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

1.3 User Account & Responsibilities

Users must:

Provide accurate and complete registration information

Maintain the confidentiality of account credentials

Use services only for lawful educational and business purposes

Not share, copy, or redistribute course materials without written permission

Respect intellectual property rights of STIMPT and third parties

Use AI agents responsibly and within legal boundaries

Complete all payment obligations in a timely manner

1.4 Payment Terms

All course fees and service charges are listed in Indian Rupees (INR)

Payment is required before course access or AI agent activation

We accept major credit cards, debit cards, and digital payment methods

Prices may change with 30 days advance notice

All payments are subject to applicable GST and taxes

1.5 Intellectual Property Rights

All course content, AI agent technology, and platform materials are proprietary to STIMPT

Users receive a limited, non-transferable license for personal/educational use only

Unauthorized copying, distribution, or reverse-engineering is strictly prohibited

User-generated content may be used by STIMPT for promotional purposes

1.6 Service Availability & Modifications

We strive for 99% uptime but cannot guarantee uninterrupted service

STIMPT reserves the right to modify, suspend, or discontinue services

Course content and AI agent features may be updated or improved

Users will be notified of significant changes via email

2. PRIVACY POLICY

2.1 Information We Collect

Personal Information:

Name, email address, phone number

Billing and payment information

Educational background and professional details

Course progress and performance data

AI agent usage patterns and preferences

Technical Information:

IP address, browser type, device information

Website usage analytics and cookies

Login timestamps and activity logs

Error reports and diagnostic data

2.2 How We Use Your Information

Course Delivery: Providing educational content and tracking progress

AI Agent Personalization: Customizing services based on user preferences

Communication: Sending course updates, support, and marketing messages

Analytics: Improving our services and user experience

Legal Compliance: Meeting regulatory and legal requirements

Security: Protecting against fraud and unauthorized access

2.3 Information Sharing

We may share your information with:

Payment Processors: For transaction processing (Razorpay, PayPal)

Email Service Providers: For communication delivery

Analytics Platforms: For website and service improvement

Legal Authorities: When required by law or to protect our rights

Business Partners: With your explicit consent only

2.4 Data Security & Retention

We implement industry-standard security measures

Data is encrypted in transit and at rest

Personal information is retained for 3 years after account closure

Course completion records maintained for 7 years

Users can request data deletion (subject to legal requirements)

2.5 Your Rights

Access: Request copies of your personal data

Correction: Update or correct inaccurate information

Deletion: Request removal of your personal data

Portability: Receive your data in a structured format

Opt-out: Unsubscribe from marketing communications

Complaints: Contact us or relevant data protection authorities

3. REFUND & CANCELLATION POLICY

3.1 Course Refunds

7-Day Money-Back Guarantee: Full refund if no course content accessed

Partial Refunds: 50% refund if less than 25% course completed

No Refunds: After course completion or certificate issuance

Processing Time: 7-14 business days from approval

Refund Method: Original payment method only

3.2 AI Agent Services

Monthly Subscriptions: Cancel anytime with 24-hour notice

Annual Subscriptions: Prorated refunds available within first 30 days

Custom Solutions: Refund terms specified in individual agreements

Data Access: 30-day grace period after cancellation

3.3 Refund Process

Submit refund request via email to stimpt@gmail.com

Include order number and reason for refund

Our team will review within 48 hours

Approved refunds processed within 7-14 business days

4. COOKIE POLICY

4.1 Types of Cookies Used

Essential Cookies:

Login authentication and session management

Shopping cart and payment processing

Security and fraud prevention

Analytics Cookies:

Google Analytics for website performance

User behavior tracking for service improvement

Conversion tracking for marketing effectiveness

Marketing Cookies:

Social media integration (Facebook, LinkedIn)

Targeted advertising and retargeting

Email campaign performance tracking

4.2 Cookie Management

Users can control cookies through browser settings

Disabling cookies may affect website functionality

Third-party cookies subject to respective privacy policies

Cookie preferences can be updated anytime

5. DISCLAIMER & LIMITATION OF LIABILITY

5.1 Educational Disclaimer

Course results depend on individual effort and application

We do not guarantee specific career outcomes or income levels

AI agents are tools that require proper implementation for effectiveness

Technology limitations may affect service performance

5.2 Limitation of Liability

STIMPT's liability limited to the amount paid for services

We are not liable for indirect, consequential, or punitive damages

Users assume responsibility for their use of learned skills and AI agents

Force majeure events may affect service delivery without liability

5.3 Warranties

Services provided "as is" without express or implied warranties

We do not warrant uninterrupted or error-free service

Course content accuracy maintained but subject to industry changes

AI agent performance may vary based on implementation

6. AI ETHICS & USAGE POLICY

6.1 Acceptable Use of AI Agents

Permitted Uses:

Business process automation and optimization

Customer service enhancement

Data analysis and reporting

Marketing and sales support

Prohibited Uses:

Illegal activities or fraud

Discrimination or bias perpetuation

Privacy violations or unauthorized data collection

Harmful or malicious content generation

6.2 AI Ethics Commitment

We implement bias detection and mitigation measures

Human oversight maintained in critical decision-making

Transparency in AI capabilities and limitations

Regular audits for fairness and accuracy

User education on responsible AI usage

7. COMPLIANCE & LEGAL INFORMATION

7.1 Indian Legal Compliance

Information Technology Act, 2000: Full compliance maintained

Consumer Protection Act, 2019: Consumer rights protected

GST Registration: [Include GST number when available]

Data Protection: Alignment with Indian data protection frameworks

7.2 International Compliance

GDPR: European user data protection standards

CAN-SPAM Act: Email marketing compliance

COPPA: Protection for users under 13 years

7.3 Dispute Resolution

Governing Law: Indian jurisdiction applies

Arbitration: Disputes resolved in Hyderabad, India

Mediation: Good faith efforts for amicable resolution

Court Jurisdiction: Hyderabad courts for legal proceedings

8. ACCESSIBILITY COMMITMENT

8.1 Accessibility Standards

WCAG 2.1 AA compliance efforts

Screen reader compatible content

Keyboard navigation support

Alternative text for images and media

8.2 Accessibility Support

Dedicated support for users with disabilities

Alternative format content available upon request

Regular accessibility audits and improvements

Feedback mechanism for accessibility issues

9. CONTACT INFORMATION

9.1 Business Details

Company Name: STIMPT

Email: stimpt@gmail.com

Phone: +91 7993717619

WhatsApp: +91 7993717619

Website: www.stimpt.com

9.2 Specific Inquiries

General Support: stimpt@gmail.com

Refund Requests: stimpt@gmail.com

Privacy Concerns: stimpt@gmail.com

Legal Matters: stimpt@gmail.com

Accessibility Issues: stimpt@gmail.com

9.3 Response Time

Email inquiries: 24-48 hours

Phone support: Business hours (9 AM - 6 PM IST)

WhatsApp: Real-time during business hours

Emergency issues: Within 4 hours

10. UPDATES & MODIFICATIONS

10.1 Policy Updates

Legal documents reviewed quarterly

Users notified of significant changes via email

Continued use constitutes acceptance of updates

Previous versions archived for reference

10.2 Service Changes

Course content updated regularly for relevance

AI agent features enhanced based on user feedback

Platform improvements implemented continuously

Major changes communicated 30 days in advance

11. ENFORCEMENT & TERMINATION

11.1 Account Termination

Violation of terms may result in account suspension

Repeated violations lead to permanent termination

Refunds subject to refund policy terms

User data handling per privacy policy

11.2 Service Discontinuation

90-day notice for service discontinuation

Data export options provided

Refund arrangements for prepaid services

Alternative service recommendations when possible

© 2024 STIMPT. All rights reserved.

Contact Us